This course is organized around five sets of activities critical to managerial success, each involving face-to-face interaction and a high degree of interpersonal skill: Coaching for Exceptional Performance; Negotiating and Resolving Conflict; Getting Commitment to Goals and Standards; Conducting Performance Reviews; and Managing Problem Employees. Antirequisite(s): Prerequisite(s): Corequisite(s): Pre-or Corequisite(s): Extra Information: 3 hours, 0.5 course. back to top
