The course aims at establishing a framework for evaluating existing and new service concepts from the standpoint of the operator or investor. Specific emphasis is placed on evaluating those criteria which protect a service organization so as to ensure its success in its competitive environment. Antirequisite(s): Prerequisite(s): Corequisite(s): Pre-or Corequisite(s): Extra Information: 3 hours, 0.5 course. back to top
